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Away Fan Guide: Bournemouth

STADIUM ADDRESS  
Vitality Stadium 
Kings Park 
Bournemouth 
BH7 7AF 

TICKET INFORMATION 

Supporters are advised not to travel unless they are in possession of a valid match ticket. No ticket upgrades will be available on the day of the fixture. 

Supporters who have ticketing issues on the day of the game should visit the Main ticket office at the Vitality Stadium. The office is located on the left-hand side of the Main Reception. Supporters collecting pre-arranged duplicate tickets are advised to take photo ID with them.  

HELP AND SUPPORT 

There will be a team of Everton Travel Stewards at the Stadium to help with any issues that may arise whilst you are there. 

For further information updates from Merseyside Police please follow @MerPolEFC on Twitter.  

STADIUM INFORMATION 

Away supporters are located in the East stand, blocks 21-24 and should use turnstile F.  

Turnstiles open 90 minutes before kick-off and supporters are advised to arrive early to assist with pre-entry routine security checks upon arrival.  

The Vitality Stadium is a cashless stadium, credit and debit card purchases are permitted. Kiosks will have a range of food and beverages available on matchday.  

Supporters are not encouraged to bring bags unless essential.  

Flags and banners are permitted in the stadium providing they don’t exceed 2m x 1m. Banners and flags must not obstruct the view of others, cover advertising signs or cause a safety hazard. Banners and flags must not display any abusive or threatening words, images, political statements or be deemed unacceptable. Flag poles are not allowed. All banners and flags must carry a Fire Safety Certificate. 

Accessible Information

Disabled supporters may use the away-accessible entrance next to the away turnstiles to gain access to the stadium.  

The changing places facility is located in the Vitality Main Stand, if any supporters require access throughout the match, stewards and the accessibility team will be able to assist. 

The elevated viewing platforms in the Main Stand and East Stand are all serviced with catering-to-seat facilities.   

There are 15 accessible toilets at the Vitality Stadium. There is one situation close to each of the areas provided for our disabled supporters. All have level access and are clearly signed with tactile and braille signage. Accessible toilets have additional signage, mirrors, coat hooks and colour contrast. All accessible toilets are fitted with an alarm. Full details on accessible toilet facilities within each stand can be found here. 

There are low counters available at kiosks and concourses within the visiting supporter's concourse. 

Portable hearing loops are situated in concourse areas, ticket offices, superstore, reception and in the hospitality area. 

Visually impaired supporters are able to order a headset in advance of the game. Headsets can be booked in advance (free of charge) by contacting the ticket office, via phone by calling 01202 

726300 or by emailing disability@afcb.co.uk.   

Accessible parking is provided to the South of the stadium, spaces are allocated on a first come first served basis. Please note that this is a council-operated car park and charges may occur. Please email disability@afcb.co.uk for more information.   

TRAVEL INFORMATION 

Please be advised to check all travel routes prior to travelling to the game due to any unforeseen travel circumstances.  

Please note, due to engineering work taking place over the easter weekend there will be no direct services from Liverpool to London affecting those travelling to Bournemouth via train.  

Whilst there are options to journey via St Pancras, to Bedford where a bus replacement service will take customers to Milton Keynes, for onward rail travel, fans may wish to consider alternative means of travel given the extended journey times, particularly post-match. The advice is to check before you travel.  

More information can be found at our website here - Easter engineering work | Travel Information | Avanti West Coast 

By Road: 

Parking: For free parking just a 10-minute walk from the ground, Avonbourne Academies (Formerly Harewood College) are open 3 hours prior to kick-off on weekends and 1.75 hours before kick-off on weekdays matches.  

If you are using a SatNav, please refrain from using the postcode and instead use ‘Harewood Avenue’. There are a total of 206 spaces and 3 accessible spaces within this car park. Please note the Avonbourne Academy site and car park is a strict non-smoking area.  

Please note this car park is locked 30 minutes after the full-time whistle. Users are asked to ensure they keep to the maximum speed limits displayed. 

Parking is available to the south of the ground, this is a pay-and-display car park where charges apply 24/7. Supporters should note that the South Car Park operates as cashless, with options to pay by mobile, app or phone to the number displayed on the sign. In order to pay, supporters should download either the Pay by Phone, Ringo or Just Park app. More information can be found here. 

Please be aware that this car park usually reaches capacity around 75 minutes prior to kick-off. Stewards will be present on site to assist supporters within this car park. Within the main car park, there are 4 electric vehicle charging points accessible to supporters on a matchday on a first come, first serve basis. 

Rail: A large majority of trains arrive at Bournemouth Central Train Station, which is accessible to wheelchair users. Leave the station by the south exit (facing Asda) and turn left to head towards the main road. Turn left again and walk straight up Holdenhurst Road for around 25 minutes, until you reach a roundabout at which you turn right into Kings Park Drive. Vitality Stadium is on the left. For more information click here.

FAN BEHAVIOUR AND SAFETY ANNOUNCEMENT 

Anti-Discrimination: Everton Football Club has a zero-tolerance stance on any discriminatory behaviour and language used to travel to, from or during the match.  We are committed and dedicated to embracing equality and diversity in everything that we do. We take this opportunity to remind supporters about the Club's ‘All Together Now’ campaign, which was launched to promote a ‘Football Family for Everyone’. We will not stop in our mission to drive equality through the positive power of football. 

Possession or Use of Pyrotechnics: Everton Football Club does not condone the use of pyrotechnics under any circumstances. Any fan found using them will be subject to action by the Club and Police. Away clubs use various techniques to detect the possession and use of pyrotechnics. Any person found in possession of such items is liable to arrest which could result in a criminal conviction and subsequent football ban. 

Pitch Encroachment: Encroachment on the playing surface is dangerous and any supporter who does access the pitch without permission will face strong sanctions that could include a ban from attending matches across the country. It is a criminal offence to enter the pitch and the real-life consequences for these actions have been felt by many with some fans receiving criminal records which can impact employment, education prospects and international travel. 

Anti-Social or Criminal Behaviour on Concourses: We ask all fans to consider fellow supporters while on the concourses. Any anti-social behaviour, such as beer throwing, can result in ejection from the stadium, or, in the case of more serious incidents, arrest and a subsequent nationwide stadium ban. 

The Club is compelled to work with the authorities to identify any individuals who take part in such unacceptable behaviour.  

CCTV is available to clubs and law enforcement authorities and can be used as evidence in enforcing bans and criminal prosecution in the days and weeks after any incident has occurred, regardless of whether any perpetrators have been detained on a matchday or not.   

Please enjoy your matchday and stay safe.