What is the Fans’ Forum?
The Fans’ Forum is a body consisting of supporters working alongside senior Club officials which meets monthly to provide honest and candid feedback on a host of issues and topics that are important to the wider fan base.
The Forum has taken the lead on a number of Club projects recently, including improving the match day experience; ticketing; branding and signage around the stadium; devising and delivering fan events; providing feedback for the Season Ticket and match ticket pricing.
Who makes up the Fans’ Forum?
There are currently 16 Fans’ Forum places occupied by Everton supporters; each representing a cross-section of the Club's diverse fan base.
Staff members representing the Club's business pillars also attend.
Previous attendees at Fans’ Forum meetings have included CEO, Robert Elstone, Club partners, independent supporter organisations and Club Ambassadors.
How are Fans’ Forum members chosen?
Evertonians are invited to apply to become members of the club’s official Fans’ Forum each year. Following the call for new members, the Fans’ Forum members review the applications against a set of criteria before putting together a shortlist for interview. Following the interview process prospective members are selected to participate in an independent election process. Votes are cast by anyone who has an Everton customer number. The election is adjudicated by an independent party.
How long does the recruitment process take?
The Fans’ Forum’s recruitment process begins in November with the successful candidates officially joining the Forum at the January monthly meeting.
What are the Fans’ Forum looking for in new applicants?
It is important that the Fans’ Forum is fully representative of the Everton fanbase. As a result, the Forum is committed to recruiting a diverse group of supporters from all backgrounds, who can offer a voice for different sections of the fanbase.
For this year’s application process, the Forum is looking to appoint supporters from several key groups who are currently underrepresented. This includes females, the LGBTQ community and at least one member to represent disabled supporters.
Can departing members of the Forum reapply?
Yes. Any departing member can reapply to be a part of the Forum. All departing members have to submit an application via the recruitment process the same as any other supporter. Any departing members who have applied will not be a part of the recruitment process for new members.
How do I know if my application has been submitted?
After completing the questions and submitting the application form, applicants will see a confirmation screen that will confirm their application has been submitted.
Applicants will also receive an email from the Forum confirming receipt of the application.
Please note this could take up to 48 hours for the email to be sent. If applicants do not receive an acknowledgement, they are advised to email firstname.lastname@example.org.
No applications can be submitted past the deadline date of Monday 4 December, 6pm.
How long can each member stay on the Fans Forum?
Supporters serve a three-year term on the Fans’ Forum.
The three-year term on the Forum ensures continuity as well as giving members time to work on longer term initiatives across the various project groups. At the end of their tenure a member can reapply to become a member in the same way as any other applicant. The Forum will vote for a Chair and Vice Chair on an annual basis in the first meeting following the elections after the end of their respective tenures. The maximum tenure of both posts is 3 years.
Can Fans’ Forum members be replaced before their tenure is up?
To ensure the integrity of the Fans’ Forum, the Forum, in conjunction with the club, can choose to reallocate a place if a Forum member is not adequately fulfilling his/her responsibilities as outlined in the ‘Fans’ Forum Pledges Document’.
To ensure continuity, members can be replaced if they miss three successive meetings without an appropriate reason. Any replacement member will retain their place only for the remainder of that representative's original tenure.
Any member who is in breach of ground regulations or who is ejected or banned from any stadium will also be automatically replaced.
How do the Fans’ Forum raise agenda points, share ideas or give feedback?
Fans can contact the Forum by clicking here and either raise an issue, ask a question or provide feedback by selecting the member of the Forum who best represents their circumstances or requirements. The Fans’ Forum has a Twitter feed that regularly asks followers for items for the monthly agenda.
All responses are direct from individual Fans’ Forum members, in some cases responses will have required consultation with the club from various departments i.e. ticketing, media and communications, hospitality etc. As a result, responses are the views of individual Forum members and do not necessarily reflect the views of Everton Football Club.
How do Fans find out the results of questions for the Fans’ Forum?
If immediate action is required, the Forum or the club will contact the supporter directly and will provide a response to the query / enquiry. Questions raised by fans that have been answered will be referred to in the minutes of each meeting.